Skip to main content

A Novel Approach to Evaluating Multi-period Performance of Non-storable Production with Carry-Over Activities

  • Conference paper
  • First Online:
Intelligent Interactive Multimedia Systems and Services (KES-IIMSS-18 2018)

Abstract

This paper proposes a novel approach, called dynamic integrated slack-based measure (DISBM) modeling approach, to evaluating multi-period non-radial slacks of non-storable production characterized with carry-over activities. The proposed modeling approach incorporates conventional dynamic slack-based measure (DSBM) technical efficiency and service effectiveness into data envelopment analysis (DEA) modeling such that multi-period input excesses, output shortages and consumption gaps can be simultaneously determined. Some important properties of the proposed DISBM modeling are explored. A case study on the efficiency and effectiveness of Taiwan’s intercity bus transport during 2007–2010 is presented. The results indicate that the proposed DISBM modeling is superior to conventional DSBM modeling in terms of benchmarking power, and that the non-radial slacks associated with input, output and consumption variables do provide rational information to rectify the inefficient and/or ineffective units throughout the production process.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 169.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 219.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 219.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Chiou, Y.C., Lan, L.W., Yen, T.H.: A joint measurement of efficiency and effectiveness for non-storable commodities: integrated data envelopment analysis approaches. Eur. J. Oper. Res. 201, 477–489 (2010)

    Article  Google Scholar 

  • Fielding, G.J.: Managing Public Transit Strategically. Jossey-Bass Inc., San Francisco (1987)

    Google Scholar 

  • Tone, K., Tsutsui, M.: Dynamic DEA: a slacks-based measure approach. Omega 38, 145–156 (2010)

    Article  Google Scholar 

  • Wu, W.W., Lan, L.W., Lee, Y.T.: Benchmarking hotel industry in a multi-period context with DEA approaches: a case study. Benchmarking Int. J. 20, 152–168 (2013)

    Article  Google Scholar 

  • Yu, M.M., Lee, B.C.Y.: Efficiency and effectiveness of service business: evidence from international tourist hotels in Taiwan. Tour. Manag. 30(4), 571–580 (2009)

    Article  Google Scholar 

  • Hsieh, L.F., Lin, L.H.: A performance evaluation model for international tourist hotels in Taiwan: an application of the relational network DEA. Int. J. Hospitality Manag. 29(1), 14–24 (2010)

    Article  Google Scholar 

  • Lan, L.W., Wu, W.W., Lee, Y.T.: Strategic benchmarking for tourist hotels in Taiwan. East-Asia Rev. 480, 35–52 (2013)

    Google Scholar 

  • Lan, L.W., Lin, E.T.J.: Technical efficiency and service effectiveness for railways industry: DEA approaches. J. Eastern Asia Soc. Transp. Stud. 5, 2932–2947 (2003)

    Google Scholar 

  • Tone, K.: A slacks-based measure of efficiency in data envelopment analysis. Eur. J. Oper. Res. 130(3), 498–509 (2001)

    Article  MathSciNet  Google Scholar 

  • Cooper, W.W., Huang, Z., Li, S.X., Parker, B.R., Pastor, J.T.: Efficiency aggregation with enhanced Russell measures in data envelopment analysis. Socio-Economic Plann. Sci. 41(1), 1–21 (2007)

    Article  Google Scholar 

Download references

Acknowledgement

This study was sponsored by National Science Council of the Republic of China (NSC101-2221-E-233-010 and NSC102-2221-E-233-004).

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Barbara T. H. Yen .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2019 Springer International Publishing AG, part of Springer Nature

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Yen, B.T.H., Lan, L.W., Chiou, YC. (2019). A Novel Approach to Evaluating Multi-period Performance of Non-storable Production with Carry-Over Activities. In: De Pietro, G., Gallo, L., Howlett, R., Jain, L., Vlacic, L. (eds) Intelligent Interactive Multimedia Systems and Services. KES-IIMSS-18 2018. Smart Innovation, Systems and Technologies, vol 98. Springer, Cham. https://doi.org/10.1007/978-3-319-92231-7_30

Download citation

Publish with us

Policies and ethics