Skip to main content
SpringerLink
Log in

Assessment of How Inclusive Are Shopping Centers for Blind People

  • Conference paper
  • First Online:
Advances in Design for Inclusion (AHFE 2018)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 776))

Included in the following conference series:

Abstract

Due to the difficulties experienced by blind and weak-sighted people within shopping centers, these people often avoid to visit these spaces, being excluded from the same experience as sighted people. The aim of this study was to determine the current situation of Guadalajara’s shopping centers and to address guidelines to enhance inclusivity for people with visual impairment in shopping centers. Nine subjects, with sight disabilities, took part in a semi-structured interview to register their previous experience visiting shopping centers. After that, each subject executed a Verbal Protocol Analysis while walking through a shopping center. Data were transcribed and thematically analyzed. The results from this study suggest that Guadalajara’s shopping centers do not have an inclusive design for users with visual impairments. The participants of this study think their experience in shopping centers could be enhanced if, at least, people around them had an “inclusive culture” and offered them any help.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 129.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 169.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. What is visual impairment? http://www.guidedog.org.za/visual-impairment/

  2. World Health Organization: EYE CARE (2017)

    Google Scholar 

  3. La ceguera es la segunda causa de discapacidad en México: INEGI - La Jornada. http://www.jornada.unam.mx/2005/04/29/index.php?section=ciencias&article=a03n1cie

  4. Perfil sociodemográfico de la población con discapacidad en el estado de Jalisco. INEGI, México (2017)

    Google Scholar 

  5. Bernal, F.: Invento ayuda a ciegos a ir de compras en centros comerciales de Bogotá. http://www.eltiempo.com/archivo/documento/CMS-3380774

  6. Convierten edificios complejos en entornos accesibles para invidentes a través de una aplicación - GRANADA es noticia. http://granadaesnoticia.com/convierten-edificios-complejos-en-entornos-accesibles-para-invidentes-a-traves-de-una-aplicacion/

  7. PROFECO: Ley federal de protección al consumidor. PROFECO, México (2012)

    Google Scholar 

  8. Leonard, J., Newman, R.: Three types of ‘maps’ for blind travel. Ergonomics 13, 165–179 (1970)

    Article  Google Scholar 

  9. Alcaide Marzal, J., Diego Más, J., Artacho Ramírez, M.: Diseño de producto: métodos y técnicas. Alfaomega, México (2004)

    Google Scholar 

  10. Hurst, N.: How does human echolocation work? https://www.smithsonianmag.com/innovation/how-does-human-echolocation-work-180965063/#CM5YAMrroR2XYM6r.99

  11. Necesidades, motivaciones y deseos. Universidad de Murcia, Murcia, España (2014)

    Google Scholar 

Download references

Acknowledgments

We express our sincere regards to our family and every person who collaborated in this study.

Author information

Authors and Affiliations

  1. Facultad de Ingeniería, Universidad Panamericana, Prolongación Calzada Circunvalación Poniente 49, 45010, Zapopan, Jalisco, Mexico

    Mariana Uribe-Fernández, Natalia SantaCruz-González & Alberto Rossa-Sierra

  2. Centro de Investigaciones en Ergonomía, Universidad de Guadalajara, Guadalajara, Jalisco, Mexico

    Carlos Aceves-González

Authors
  1. Mariana Uribe-Fernández
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Natalia SantaCruz-González
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Carlos Aceves-González
    View author publications

    You can also search for this author in PubMed Google Scholar

  4. Alberto Rossa-Sierra
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Mariana Uribe-Fernández .

Editor information

Editors and Affiliations

  1. Dipartimento di Architettura, University of Chieti-Pescara, Pescara, Italy

    Giuseppe Di Bucchianico

Appendix: Sample of the Semi-structured Interview Questions

Appendix: Sample of the Semi-structured Interview Questions

  1. 1.

    What is the most frequent reason why you go to a shopping center?

  2. 2.

    What strategies do you use to guide yourself within a shopping center?

  3. 3.

    Have you been into a mall with adjustments for the blind?

  4. 4.

    If the shopping centers had adaptations, would you visit them more frequently or with greater pleasure?

  5. 5.

    What do you think about braille signs, podotactile guides, and auditive guides?

  6. 6.

    What kind of adaptation would you suggest for a shopping center?

  7. 7.

    Which the shopping center you visit the most? Why?

  8. 8.

    Which the shopping center you visit the least? Why?

  9. 9.

    What bothers you the most about a shopping center?

  10. 10.

    Mention any your positive or negative experiences in shopping centers.

Rights and permissions

Reprints and permissions

Copyright information

© 2019 Springer International Publishing AG, part of Springer Nature

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Uribe-Fernández, M., SantaCruz-González, N., Aceves-González, C., Rossa-Sierra, A. (2019). Assessment of How Inclusive Are Shopping Centers for Blind People. In: Di Bucchianico, G. (eds) Advances in Design for Inclusion. AHFE 2018. Advances in Intelligent Systems and Computing, vol 776. Springer, Cham. https://doi.org/10.1007/978-3-319-94622-1_9

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-94622-1_9

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-94621-4

  • Online ISBN: 978-3-319-94622-1

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics

Search

Navigation