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Acknowledgements
We thank David Bray and his team at the FCC for providing us material for this case study. All errors and omissions are solely our responsibility.
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Desouza, K.C., Denford, J.S., Krishnamurthy, R. (2019). How the US Federal Communications Commission Managed the Process of IT Modernization. In: Urbach, N., Röglinger, M. (eds) Digitalization Cases. Management for Professionals. Springer, Cham. https://doi.org/10.1007/978-3-319-95273-4_22
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