Abstract
A framework that provides means for users with special needs to interact with otherwise not accessible public kiosk systems is being introduced. On terminals extended by this framework users can interact with kiosk systems through their own mobile device permitting them customized means for interaction. Additionally personal information stored on the mobile device can be used to provide further assistance to the user. Several psychological studies have been conducted in order to evaluate this approach.
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Richter, K., Enge, M. (2003). Multi-modal Framework to Support Users with Special Needs in Interaction with Public Information Systems. In: Chittaro, L. (eds) Human-Computer Interaction with Mobile Devices and Services. Mobile HCI 2003. Lecture Notes in Computer Science, vol 2795. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-45233-1_21
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DOI: https://doi.org/10.1007/978-3-540-45233-1_21
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-40821-5
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