Skip to main content

So Let’s See: Taking and Keeping the Initiative in Collaborative Dialogues

  • Conference paper
Intelligent Virtual Agents (IVA 2007)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 4722))

Included in the following conference series:

Abstract

In order to create and maintain social relationships with human users in mixed-initiative dialogues, IVAs have to give off coherent signals of claiming or relinquishing leadership in discourse. Quantitaive and qualitative analyses of human-human collaborative task-solving dialogues from the Ohio State University Quake Corpus reveal that discursive dominance is a shared achievement of speakers and given, taken or kept in a consensual way, up to the point where they incur “costs” in terms of efficiency in solving the task. Some verbal signals can be identified as relevant to this process.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  • Allen, J.F.: Mixed-initiative interaction. In: IEEE Intelligent Systems, pp. 14–16 (1999)

    Google Scholar 

  • Brindöpke, C., Häger, J., Johanntokrax, M., Phade, A., Schwalbe, M., Wrede, B.: Darf ich Dich Marvin nennen? Instruktionsdialoge in einem WoZ-Szenario. Szenario-Design und Auswertung. Bielefeld: Universität Bielefeld (1995)

    Google Scholar 

  • Byron, D.K., Fosler-Lussier, E.: The OSU Quake 2004 corpus of two-party situated problem-solving dialogs. In: LREC 2006. Proceedings of the 15th Language Resources and Evaluation Conference (2006), available from http://www.cse.ohio-state.edu/~dbyron/pubs.html

  • Chu-Carroll, J., Brown, M.K.: Tracking Initiative in Collaborative Dialogue Interactions. In: ACL/EACL 1997. Proceedings of the 35th Annual Meeting of the Association for Computational Linguistics, pp. 262–270 (1997)

    Google Scholar 

  • Eggins, S., Slade, D.: Analysing Casual Conversation. Equinox, London (1997)

    Google Scholar 

  • Fairclough, N.: Language and Power, 2nd edn. Longman, Harlow (2001)

    Google Scholar 

  • Fischer, K.: The Role of Users Preconceptions in Talking to Computers and Robots. In: Fischer, K. (ed.) How People Talk to Computers, Robots, and Other Artificial Communication Partners, SFB/TR 8 Spatial Cognition. pp. 112–130 (2006b) (What Computer Talk Is and Isn’t. AQ-Verlag, Saarbrücken, 2006a)

    Google Scholar 

  • Ferguson, G., Allen, J.F.: TRIPS: An Integrated Intelligent Problem-Solving Assistant. In: Proc. AAAI-98, pp. 567–573. Madison, WI (1998)

    Google Scholar 

  • Ferguson, G., Allen, J.F., Miller, B.: TRAINS-95: Towards a mixed-initiative planning assistant. In: Drabble, B. (ed.) Proc. 3rd Conference on Artificial Intelligence Planning Systems AIPS-96, Edinburgh, pp. 70–77 (1995)

    Google Scholar 

  • Guinn, C.I.: Evaluating mixed-initiative dialog. IEEE Intelligent Systems, 21–23 (1999)

    Google Scholar 

  • Payr, S.: Social Role Management in Human-Computer Interaction I. Vienna: Österreichisches Forschungsinstitut für Artificial Intelligence TR-2006-15 (2006b), Seriously Socially Situated Agents. In: Trappl, R.(ed.) Proceedings EMCSR 2006, OGKS Vienna (2006a)

    Google Scholar 

  • ten Have, P.: Doing Conversation Analysis. Sage, London (1999)

    Google Scholar 

  • Thornborrow, J.: Power Talk. Language and Interaction in Institutional Discourse. Longman, Harlow (2002)

    Google Scholar 

  • Watts, R.J.: Politeness. Cambridge University Press, Cambridge (2003)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Catherine Pelachaud Jean-Claude Martin Elisabeth André Gérard Chollet Kostas Karpouzis Danielle Pelé

Rights and permissions

Reprints and permissions

Copyright information

© 2007 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Payr, S. (2007). So Let’s See: Taking and Keeping the Initiative in Collaborative Dialogues. In: Pelachaud, C., Martin, JC., André, E., Chollet, G., Karpouzis, K., Pelé, D. (eds) Intelligent Virtual Agents. IVA 2007. Lecture Notes in Computer Science(), vol 4722. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-74997-4_17

Download citation

  • DOI: https://doi.org/10.1007/978-3-540-74997-4_17

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-74996-7

  • Online ISBN: 978-3-540-74997-4

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics