Abstract
This chapter describes a simulation-based approach to cultural competency training realized in the Alelo family of learning products. It is intended to help people who may not be cultural specialists to quickly develop the cultural skills they need to be effective in intercultural settings. This includes the knowledge and skills necessary to handle common situations involving intercultural interactions, as well as the adaptability needed to cope with unexpected intercultural interactions. Crucially, it utilizes simulations of intercultural encounters that learners are likely to experience in the course of carrying out their jobs or missions, which help learners develop the skills and confidence necessary to be effective in those situations. The approach also supports the assessment of cultural competence by testing trainees in simulated intercultural encounters. The approach makes use of a number of innovative technologies, but most importantly immersive game and artificial intelligence technologies.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Austin, J.L.: How to Do Things with Words. Harvard University Press, Cambridge (1975)
Earley, P.C.: Intercultural training for managers: A comparison of documentary and interpersonal methods. The Academy of Management Journal 30(4), 685–698 (1987)
Johnson, W.L.: A simulation-based approach to training operational cultural competence. In: Proc. of ModSIM World 2009 (2009)
Johnson, W.L., Valente, A.: Tactical Language and Culture Training Systems: using AI to teach foreign languages and cultures. AI Magazine 30(2), 72–84 (2009)
Kosoko-Lasaki, S., Cook, C.T., O’Brien, R.L.: Cultural Proficiency in Addressing Health Disparities. Jones & Bartlett, Boston (2008)
Lee, A., Kawahara, T.: Recent Development of Open-Source Speech Recognition Engine Julius. In: Proc. of Asia-Pacific Signal and Information Processing Association Annual Summit and Conference (2009)
MCCLL: Tactical Iraqi Language and Culture Training System. MCCLL Newsletter 4(8), 4 (2008)
McDonald, D.P., McGuire, G., Johnson, J., Selmeski, B., Abbe, A.: Developing and managing cross-cultural competence within the Department of Defense: Recommendations for learning and assessment. Technical report, RACCA WG (2008)
National Foreign Language Center (NFLC): Cultural Proficiency Guidelines (3.2), http://www.nflc.org/culture-prof-guide_3-2.pdf
Schneider, P., Sadowski, D.: The effects of intercultural collaboration strategies on successful PhD education. In: Proc. of IWIC 2009. ACM Press, New York (2009)
Sorcher, M., Spence, R.: The interface project: Behavior modeling as social technology in South Africa. Personnel Psychology 35(3), 557–581 (1982)
Surface, E.A., Dierdorff, E.C. and Watson, A.M.: Special Operations Language Training Software Measurement of Effectiveness Study: Tactical Iraqi Study Final Report. SWA Consulting technical report 2007010602 (2007)
Traum, D., Hinkelman, E.: Conversation acts in task-oriented spoken dialogue. Computational Intelligence 8, 575–599 (1992)
US Dept. of Health and Human Services (USDHHS): Cultural competency curriculum for disaster preparedness and crisis response, https://cccdpcr.thinkculturalhealth.org/
Valente, A., Johnson, W.L., Wertheim, S., Barrett, K., Flowers, M., LaBore, K., Johansing, P.: A Dynamic Methodology for Developing Situated Culture Training Content. Technical Report, Alelo (2009)
Vilhjálmsson, H., Marsella, S.: Social Performance Framework. In: Proceedings of the AAAI Workshop on Modular Construction of Human-Like Intelligence (2005)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2010 Springer-Verlag Berlin Heidelberg
About this chapter
Cite this chapter
Johnson, W.L. (2010). Using Immersive Simulations to Develop Intercultural Competence. In: Ishida, T. (eds) Culture and Computing. Lecture Notes in Computer Science, vol 6259. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-17184-0_1
Download citation
DOI: https://doi.org/10.1007/978-3-642-17184-0_1
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-17183-3
Online ISBN: 978-3-642-17184-0
eBook Packages: Computer ScienceComputer Science (R0)