Abstract
A discussion that focuses on two key questions is carried out in this chapter. Questions like: (a) how does investment in Information Technology contribute towards enhanced business performance? (b) how can we relate IT and business performance with organizational absorptive capacity? In this chapter, the effect of IS integration on business performance through absorptive capacity is explored by theorising that absorptive capacity also has a mediation role between IS integration and business performance. The chapter proposes IS integration as a construct that measures a simultaneous change in IT and non-IT resources. The IS integration construct is considered as a general measure of a simultaneous change in IT and complementary organizational resources, leading to the first causal relationship of the integrated model.
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Morabito, V. (2013). Organizational Absorptive Capacity and the Use of Information. In: Business Technology Organization. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-32698-1_8
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DOI: https://doi.org/10.1007/978-3-642-32698-1_8
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