Abstract
For B2C e-commerce enterprises, it is of great importance to evaluate the third-party logistics (3PL) providers’ logistics capability. The paper, with the aim of establishing a comprehensive and scientific system of the evaluation indexes of 3PL providers’ logistics capability, focused on the concept of “logistics capability”, took full account of the characteristics of B2C e-commerce and its logistics service and referred to the research findings of scholars. As a result, on six dimensions, the evaluation indexes of 3PL providers’ logistics capability in the mode of B2C e-commerce were identified, of which the validity was verified with questionnaires and the importance was sequenced based on the data.
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Huang, Y., Yin, K. (2015). Evaluation Indexes of the Third-Party Logistics Providers’ Logistics Capability in B2C E-commerce Mode. In: Zhang, R., Zhang, Z., Liu, K., Zhang, J. (eds) LISS 2013. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-40660-7_26
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DOI: https://doi.org/10.1007/978-3-642-40660-7_26
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