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Developmental Facilities in an Expert System for Network Troubleshooting

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Österreichische Artificial Intelligence-Tagung

Part of the book series: Informatik-Fachberichte ((2252,volume 106))

Abstract

The Network Troubleshooting Consultant (NTC) is a rule-based expert system that gives interpretive analysis of Ethernet/DECnet related problems. NTC effects an interactive diagnostic process by providing an interface to diagnostic procedures for in-line testing. of both the hardware and network software. We report on the organization of the rule base and a general rule writing facility for NTC-like systems. Validation of the system is based on empirical testing over a data base of problem cases. We discuss these technical aids as well as the project structure that facilitated an evolutionary style of development in a commercial environment. The system has been implemented in the EXPERT system for designing consultation models and, currently, is in a pilot test phase by users in selected manufacturing plants.

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References

  1. Hayes-Roth, F., Lenat, D., and Waterman, D. (eds.) Building Expert Systems, Addison-Wesley Publishing Co., Reading, MA 1983.

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  3. Weiss, S., Kern. K., Kulikowski, C., and Uschold, M. A Guide to the Use of the EXPERT Consultation System, Department of Computer Science, Rutgers University, Technical Report CBM-TR-94, 1982

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Author information

Authors and Affiliations

  1. Artificial Intelligence Applications Group, Digital Equipment Corporation, 77 Technology Drive, Hudson, MA, 01749, USA

    Peter Politakis & William Hickson

Authors
  1. Peter Politakis
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  2. William Hickson
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Editor information

Editors and Affiliations

  1. Institut für Medizinische Kybernetik und Artificial Intelligence, Universität Wien, Freyung 6, A-1010, Wien, Österreich

    Harald Trost

  2. Siemens AG Österreich, Göllnergasse 15, A-1030, Wien, Österreich

    Johannes Retti

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© 1985 Springer-Verlag Berlin Heidelberg

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Politakis, P., Hickson, W. (1985). Developmental Facilities in an Expert System for Network Troubleshooting. In: Trost, H., Retti, J. (eds) Österreichische Artificial Intelligence-Tagung. Informatik-Fachberichte, vol 106. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-46552-9_3

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  • DOI: https://doi.org/10.1007/978-3-642-46552-9_3

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-15695-6

  • Online ISBN: 978-3-642-46552-9

  • eBook Packages: Springer Book Archive

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