Abstract
This contribution aims to show a way towards better models for management support. We compare linear and nonlinear models in terms of their performance. Based on a case study, the respective benefits and shortcomings are fleshed out. A linear spreadsheet model and a nonlinear System Dynamics model are used to deal with one and the same issue: capacity planning in a large telecommunications company. Our analysis refers to both the qualities of the models and the process of model building in that firm. The necessity of non-linear models, when dealing with complex dynamic issues, is substantiated, and strategies for the implementation of such models in organizations are outlined.
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Schwaninger, M., Groesser, S.N. (2013). Escaping the Linearity Trap: Better Simulation Models for Management Support. In: Moreno-DÃaz, R., Pichler, F., Quesada-Arencibia, A. (eds) Computer Aided Systems Theory - EUROCAST 2013. EUROCAST 2013. Lecture Notes in Computer Science, vol 8111. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-53856-8_12
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DOI: https://doi.org/10.1007/978-3-642-53856-8_12
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-53855-1
Online ISBN: 978-3-642-53856-8
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