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Change Management in Zeiten digitalen Wandels

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Marketing Weiterdenken

Zusammenfassung

Die Herausforderungen des digitalen Wandels markieren den Beginn einer neuen industriellen Revolution. Wenngleich die Digitalisierung ein bekanntes Phänomen darstellt, so resultiert die besondere betriebswirtschaftliche Bedeutung des derzeit stattfindenden digitalen Wandels aus vier Triebkräften: Exponentialität, Neu- und Rekombination von Informationen, sinkende Grenzkosten und Sprengung der Grenzen der Mensch-Maschine-Interaktion. Insofern sind tradierte Ansätze des geplanten Wandels durch ein ganzheitliches und kontinuierliches Innovations- und Change Management zu ersetzen. Ansätze des ‚permanent Change‘ nehmen hierauf Bezug und die Offenheit sowie Bereitschaft für Veränderungen selbst werden ein Teil der Unternehmenskultur und -identität und avancieren somit zu einem Erfolgsfaktor der marktorientierten Unternehmensführung.

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Pinkwart, A. (2018). Change Management in Zeiten digitalen Wandels. In: Bruhn, M., Kirchgeorg, M. (eds) Marketing Weiterdenken. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-18538-1_27

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  • DOI: https://doi.org/10.1007/978-3-658-18538-1_27

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