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Zusammenfassung

Das Aufsetzen eines Incident Managements ist einerseits eine präventive Maßnahme, andererseits aber auch in die reaktive Bewältigung von Vorfällen eingebunden. Insofern behandeln wir dieses Thema separat.

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© 2011 Vieweg+Teubner Verlag | Springer Fachmedien Wiesbaden GmbH

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Klett, G., Schröder, KW., Kersten, H. (2011). Incident Management. In: IT-Notfallmanagement mit System. Vieweg+Teubner. https://doi.org/10.1007/978-3-8348-8226-4_7

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