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Entwicklung und Evaluierung einer exemplarischen mobilen IKT-Anwendung zur Vermittlung von sozialen Internetdiensten

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Technologiegestützte Dienstleistungsinnovation in der Gesundheitswirtschaft

Zusammenfassung

Soziale Netzgemeinschaften – engl. social networking sites (SNS) – wie Facebook, LinkedIn und Google, sowie die auf diesen bereitgestellten Internetdienste, erleben in den letzten Jahren einen enormen Anstieg in der Adoption und Nutzung. Die Motivationshintergründe, die zu einer Anmeldung, aktiven Teilnahme und Nutzung von bereitgestellten Internetdiensten führen, sind verschiedenartig (Bilandzic et al. 2009). Die primären Funktionalitäten dieser Plattformen sind jedoch das Verwalten von realweltlichen und virtuellen sozialen Verbindungen zu anderen Nutzern sowie die Bereitstellung von verschiedenen Funktionen zur Nutzung von Internetdiensten, bspw. das Einloggen an einem bestimmten Ort. Diese sozialen Verbindungen und durch spezifische Funktionen bereitgestellten Dienste, schaffen ein Unterstützungsnetzwerk und erzeugen unterschiedliche Arten von sozialem Kapital (Lampe et al. 2007; Leimeister et al. 2008).

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Koene, P., Köbler, F., Könnings, M., Leimeister, J.M., Krcmar, H. (2012). Entwicklung und Evaluierung einer exemplarischen mobilen IKT-Anwendung zur Vermittlung von sozialen Internetdiensten. In: Shire, K.A., Leimeister, J.M. (eds) Technologiegestützte Dienstleistungsinnovation in der Gesundheitswirtschaft. Gabler Verlag. https://doi.org/10.1007/978-3-8349-3506-9_6

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