Abstract
This thesis contributes to contemporary research on the use of technology-mediated services by conceptualizing a new emerging service type and by providing insights into factors that determine its organizational usage. The perception and acceptance of remote services have been explored in a B2B-environment and drivers of interactive remote service adoption and continued usage have been identified.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
Rights and permissions
Copyright information
© 2009 Gabler | GWV Fachverlage GmbH
About this chapter
Cite this chapter
Wünderlich, N. (2009). Summary and Conclusions. In: Acceptance of Remote Services. Gabler. https://doi.org/10.1007/978-3-8349-8533-0_8
Download citation
DOI: https://doi.org/10.1007/978-3-8349-8533-0_8
Publisher Name: Gabler
Print ISBN: 978-3-8349-1957-1
Online ISBN: 978-3-8349-8533-0
eBook Packages: Business and Economics (German Language)