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Towards New Framework of the Change Management of Stakeholder Dilemma in IT System Implementation

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The 8th International Conference on Knowledge Management in Organizations

Part of the book series: Springer Proceedings in Complexity ((SPCOM))

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Abstract

In this paper, we report a method of the dilemma solution among the stakeholders in the Information Technology (IT) system implementation. We found a difficulty to mitigate the dilemma among the stakeholders at the time of the IT system implementation so far, whereas the necessity of the IT system should be introduced for strategic objective. From this background, we propose a framework named of Change analysis matrix dilemma transformation and evaluate the effectiveness the proposed method with the person of the rank and file type expert. From the result of the evaluation, we confirmed the effectiveness of the proposed method.

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Author information

Authors and Affiliations

  1. Faculty of Economics, Wakayama University, 930 Sakaetani, Wakayama, 640-8510, Japan

    Takao Nomakuchi

  2. Faculty of Information and Communications, Bunkyo University, 1100 Namegaya, Chigasaki, Kanagawa, 253-8550, Japan

    Hiroshi Kuroki

  3. Graduate School of Innovation and Technology Management, Yamaguchi University, 2-16-1 Tokiwadai, Ube, Yamaguchi, 755-8611, Japan

    Masakazu Takahashi

Authors
  1. Takao Nomakuchi
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  2. Hiroshi Kuroki
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  3. Masakazu Takahashi
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Corresponding author

Correspondence to Takao Nomakuchi .

Editor information

Editors and Affiliations

  1. School of Computing, Staffordshire University, Stafford, United Kingdom

    Lorna Uden

  2. College of Management, National University of Kaohsiung, Kaohsiung, Taiwan, Taiwan

    Leon S.L. Wang

  3. and Control Faculty of Science, Universidad Salamanca Department of Computing Science, Salamanca, Spain

    Juan Manuel Corchado Rodríguez

  4. National University of Kaohsiung, Kaohsiung, Taiwan

    Hsin-Chang Yang

  5. Department of Information Management, National University of Kaohsiung, Kaohsiung, Taiwan, Taiwan

    I-Hsien Ting

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© 2014 Springer Science+Business Media Dordrecht

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Nomakuchi, T., Kuroki, H., Takahashi, M. (2014). Towards New Framework of the Change Management of Stakeholder Dilemma in IT System Implementation. In: Uden, L., Wang, L., Corchado Rodríguez, J., Yang, HC., Ting, IH. (eds) The 8th International Conference on Knowledge Management in Organizations. Springer Proceedings in Complexity. Springer, Dordrecht. https://doi.org/10.1007/978-94-007-7287-8_43

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  • DOI: https://doi.org/10.1007/978-94-007-7287-8_43

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  • Publisher Name: Springer, Dordrecht

  • Print ISBN: 978-94-007-7286-1

  • Online ISBN: 978-94-007-7287-8

  • eBook Packages: Computer ScienceComputer Science (R0)

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