Abstract
This chapter is concerned with enhancing human performance in complex systems. Discussion focuses on the central trade-off between providing the knowledge and skills that give personnel the potential to perform (via training) vs. augmenting performance directly (via aiding). Alternative approaches to training and aiding are discussed. Several methods for performing trade-off analyses are considered. The nature of training vs. aiding trade-offs are discussed in the broader MANPRINT context.
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Suggestions for Further Reading
Gagne, R.M. Briggs, L. J. & Wager, W.W. (1988). Principles of instuctional design. New York: Holt, Reinhart, and Winston.
Pstoka, J., Massey, L. D., & Mutter, S.A.(Eds.)(1988). Intelligent tutoring systems: Lessons learned,. Hillsdale, NJ: Erlbaum.
Rouse, W.B.(1984–89)Advances in man-machine systems research. (Five volumes)Greenich, CT:JAL Press.
Rouse, W.B. & Johnson, W.B. (1989)Computational appoaches for analyzing tradeoffs between training and job aiding.Brooks Air Force Base, TX: Air Force Human Resources Laboratory.
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© 1990 Van Nostrand Reinhold
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Rouse, W.B. (1990). Training and Aiding Personnel in Complex Systems. In: Booher, H.R. (eds) Manprint. Springer, Dordrecht. https://doi.org/10.1007/978-94-009-0437-8_14
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DOI: https://doi.org/10.1007/978-94-009-0437-8_14
Publisher Name: Springer, Dordrecht
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