Abstract
The factors service use to evaluate service quality are considered.The findings of a survey into the collection and use of data on quality in the health libraries in the Trent Regional Health Authority’s geographical area are reported.
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References
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© 1995 Springer Science+Business Media Dordrecht
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Clark, J.R. (1995). Perceptions of Quality and the Use of Quality Indicators: a survey health libraries in the Trent Regional Health Authority, England. In: McSéan, T., van Loo, J., Coutinho, E. (eds) Health Information — New Possibilities. Springer, Dordrecht. https://doi.org/10.1007/978-94-011-0093-9_22
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DOI: https://doi.org/10.1007/978-94-011-0093-9_22
Publisher Name: Springer, Dordrecht
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