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Trust in Electronic Commerce

A Language/Action Perspective

  • Chapter
Trust and Deception in Virtual Societies

Abstract

Whereas in the beginning, the internet was used by the research community (universities, institutions, etc.) which then mainly consisted of a small group of people, nowadays the burgeons of Cyberspace reside anonymously in different (types of) communities at the same time (Spar and Bussgang, 1996). For instance a burgeon of Cyberspace can at one moment order something at an electronic bookstore, and thereafter get some information about ORB’s at the OMG-website.

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Author information

Authors and Affiliations

  1. Infolab, Tilburg University, P.O.Box 90153, 5000 LE, Tilburg, The Netherlands

    Hans Weigand & Willem-Jan van den Heuvel

Authors
  1. Hans Weigand
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  2. Willem-Jan van den Heuvel
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Editor information

Editors and Affiliations

  1. Institute of Psychology, Division of ‘Artificial Intelligence, Cognitive and Interaction Modelling’, National Research Council, Roma, Italy

    Cristiano Castelfranchi

  2. Communication Sciences ‘Cognitive Science’, University of Siena, Italy

    Cristiano Castelfranchi

  3. Erasmus University Research Institute for Decision and Information Sciences (EURIDIS) and Erasmus Center for Electronic Commerce (ECEC), Rotterdam, The Netherlands

    Yao-Hua Tan

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Weigand, H., van den Heuvel, WJ. (2001). Trust in Electronic Commerce. In: Castelfranchi, C., Tan, YH. (eds) Trust and Deception in Virtual Societies. Springer, Dordrecht. https://doi.org/10.1007/978-94-017-3614-5_12

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  • DOI: https://doi.org/10.1007/978-94-017-3614-5_12

  • Publisher Name: Springer, Dordrecht

  • Print ISBN: 978-90-481-5687-0

  • Online ISBN: 978-94-017-3614-5

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