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The Perceptions of Quality Management by Universities’ Internal Stakeholders

Support, Adaptation or Resistance?

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The University as a Critical Institution?

Part of the book series: Higher Education Research in the 21st Century Series ((CHER))

Abstract

Concerns with quality in higher education are not new; however, it was mainly since the late 1980s that the logic of accountability became inseparable from the higher education sector and the concerns with quality became more visible and relevant for universities, government and society as a whole.

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Author information

Authors and Affiliations

  1. ISEG Lisbon School of Economics and Management and Centre for Research in Higher Education Policies (CIPES), Portugal

    Maria J. Manatos

  2. Department of Economics, Industrial Engineering and Tourism, University of Aveiro and Centre for Research in Higher Education Policies, Portugal

    Maria J. Rosa

  3. ISEG Lisbon School of Economics and Management, University of Lisbon and Centre for Research on Higher Education Policies, Portugal

    Cláudia S. Sarrico

Authors
  1. Maria J. Manatos
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  2. Maria J. Rosa
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  3. Cláudia S. Sarrico
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Editor information

Editors and Affiliations

  1. Royal Holloway, University of London, UK

    Rosemary Deem

  2. Lucy Cavendish College, University of Cambridge, UK

    Heather Eggins

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Manatos, M.J., Rosa, M.J., Sarrico, C.S. (2017). The Perceptions of Quality Management by Universities’ Internal Stakeholders. In: Deem, R., Eggins, H. (eds) The University as a Critical Institution?. Higher Education Research in the 21st Century Series. SensePublishers, Rotterdam. https://doi.org/10.1007/978-94-6351-116-2_9

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  • DOI: https://doi.org/10.1007/978-94-6351-116-2_9

  • Publisher Name: SensePublishers, Rotterdam

  • Online ISBN: 978-94-6351-116-2

  • eBook Packages: EducationEducation (R0)

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