Abstract
Key Messages
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Healthy employee-manager relationships, as well as professional and social relationships with peers and community members support health professionals and managers working in remote regions.
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Regardless of whether relationships are formal or emerge from situational and environmental conditions it appears that supportive relationships contribute to improvements in retention.
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Sustainable remote health workforces are more likely where employee-manager relationships are fostered, where there is perceived organisational support and where health professionals have relationship-based ties to the communities.
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A supportive employee-manager relationship becomes vital for workforce sustainability, especially for those health professionals geographically separated from their regular support networks.
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The key challenge for remote managers is balancing professional and personal relationships.
We had discovered that the manager-not pay, benefits, perks, or a charismatic corporate leader-was the critical player in building a strong workplace. The manager was the key.
Marcus Buckingham & Curt Coffman, The Gallup Organisation.
(Buckingham and Coffman 1999, p. 25)
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Onnis, La. (2019). Relationships: Social Exchanges, Community Ties and Employee-Manager Relationships. In: HRM and Remote Health Workforce Sustainability. Management for Professionals. Springer, Singapore. https://doi.org/10.1007/978-981-13-2059-0_6
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