Abstract
This chapter surveys the gamut of Kazakhstan’s communication channels—mainstream, social media and interpersonal channels. Using two case studies, Kok Zhailau and Pension Reforms, it explores activism particularly social media activism and how it has to be managed. It then looks at the formation and effectiveness of public councils and discusses public consultation to manage public opinion. The final section is a checklist on media management as practised in developed countries.
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Nair, B., Janenova, S., Serikbayeva, B. (2020). Social and Mainstream Media Relations. In: A Primer on Policy Communication in Kazakhstan. Palgrave Pivot, Singapore. https://doi.org/10.1007/978-981-15-0610-9_3
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DOI: https://doi.org/10.1007/978-981-15-0610-9_3
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