Abstract
Frequently, on those mildly addictive consumer report television pro-grammes, we get reports of unscrupulous people targeting the elderly. The targets tend to have certain things in common: they live alone, they are middle class, and are relatively easily parted from their money. They tend to be trusting, and some appear to have rather a lot of “senior moments.”
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© 2012 Adrian Furnham
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Furnham, A. (2012). Protecting vulnerable customers. In: The Talented Manager. Palgrave Macmillan, London. https://doi.org/10.1057/9780230369764_48
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DOI: https://doi.org/10.1057/9780230369764_48
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-0-230-36974-0
Online ISBN: 978-0-230-36976-4
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