Abstract
In the opening chapter reference was made to the concept of time chains. These are not so much representations of sequences, but reflections of the interaction of the five time dimensions in delivering satisfaction to the customer. This chapter considers time chains in greater detail as a means of adding value.
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© 1995 James J. Lynch
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Lynch, J.J. (1995). Managing the Time Chain. In: Time Shaping for Business Success. Palgrave Macmillan, London. https://doi.org/10.1057/9780230373808_9
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DOI: https://doi.org/10.1057/9780230373808_9
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-1-349-39510-1
Online ISBN: 978-0-230-37380-8
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