Abstract
In May 2001, I participated in a conference on public sector reform in Jamaica. Along with other experts and change leaders we presented papers to 160 interested citizens and organizational representatives who gave up their weekend to hear about the exciting public sector modernization progress being made in their nation. Topics included the benefits of executive agencies, the burdens of bureaucratization, and the beauty of user-pay. Following two days of presentations, a distinguished gentleman near the back of the hall took to his feet.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
Notes
Horst Rittel and Melvin Webber, ‘Dilemmas in a General Theory of Planning’, Policy Sciences, 4, pp. 155–169, Elsevier Scientific Publishing, Amsterdam: 1973.
R. A. Heifetz, A. Grashow, and M. Linsky, The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World, Harvard Business Press: 2009.
R. Ackoff, Redesigning the Future: A Systems Approach to Societal Problems, John Wiley: 1974.
F. Westley, B. Zimmerman, and M. Patton, Getting to Maybe: How the World Is Changed, Vintage: 2007.
See G. Morgan, Images of Organization, Sage: 2006.
K. Grint, ‘Problems, Problems, Problems: The Social Construction of Leadership’, Human Relations, 58:11, pp. 1467–1494, November 2005.
N. Roberts, ‘Wicked Problems and Network Approaches to Resolution’, International Public Management Review, 1:1, pp. 1–19, 2000.
Australian Public Service Commission, Tackling Wicked Problems, Commonwealth of Australia: 2007.
D. Rock, ‘Managing with the Brain in Mind’, Strategy + Business, 56, pp. 58–67, Autumn 2009.
Drawing on the work of B. Ramalingam, H. Jones, R. Toussaint, and J. Young, ‘Exploring the Science of Complexity: Ideas and Implications for Development and Humanitarian Efforts’, Overseas Development Institute, Working Paper 285, October 2008.
D. Brinkerhoff and P. Morgan, ‘Capacity and Capacity Development: Coping with Complexity’, Public Administration and Development, 30:1, pp. 2–10, 2010.
R.T. Pascale, M. Milleman, and L. Gioja, Surfing the Edge of Chaos, Crown: 2000.
A. Pain, Policy Making in Agricultural and Rural Development, Afghanistan Research and Evaluation Unit: 2009.
L. Pritchett and F. De Weijer, ‘Fragile States: Stuck in a Capability Trap?’ Background Paper for World Development Report 2011, 2010.
Author information
Authors and Affiliations
Copyright information
© 2013 Jim Armstrong
About this chapter
Cite this chapter
Armstrong, J. (2013). Wicked Problems. In: Improving International Capacity Development. Palgrave Macmillan, London. https://doi.org/10.1057/9781137310118_2
Download citation
DOI: https://doi.org/10.1057/9781137310118_2
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-1-349-45652-9
Online ISBN: 978-1-137-31011-8
eBook Packages: Palgrave Economics & Finance CollectionEconomics and Finance (R0)