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Balanced Scorecard and Sustainability

  • Living reference work entry
  • First Online:
Encyclopedia of Sustainable Management

  • 167 Accesses

Synonyms

Comprehensive performance management system; Comprehensive performance measurement system; Strategic performance management system; Strategic performance management tool; Sustainability balanced scorecard; Sustainability scorecard

Definition

The balanced scorecard (BSC) is a widely used strategic performance management tool, to support strategy communication, execution, and control. The BSC has a comprehensive scope, based on the inclusion of both financial and nonfinancial perspectives: the customer, internal processes, and learning and growth perspectives. The four perspectives are typically depicted in a strategy map, a visual representation of an organization strategy, linking the strategic objectives in a chain of cause and effects. Strategy maps contribute to communicate strategy, bridge strategic and operational levels, guide employees’ behaviors in light of the defined strategy, and support BSC design.

The BSC has been found suitable to support the implementation and...

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References

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Author information

Authors and Affiliations

  1. School of Economics and Management, FEP.UP – University of Porto, Porto, Portugal

    João Oliveira

Authors
  1. João Oliveira
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Corresponding author

Correspondence to João Oliveira .

Editor information

Editors and Affiliations

  1. London Metropolitan University, Guildhall Faculty of Business and Law London Metropolitan University, London, UK

    Samuel Idowu

  2. Cologne Business School, Ingolstadt, Germany

    René Schmidpeter

  3. College of Business, Loyola University New Orleans, New Orleans, LA, USA

    Nicholas Capaldi

  4. International Training Centre of the IL, International Labor Organization, Turin, Italy

    Liangrong Zu

  5. Department of Economics, Society and Politics, University of Urbino Carlo Bo, Urbino, Italy

    Mara Del Baldo

  6. Instituto Politécnico da Guarda, Guarda, Portugal

    Rute Abreu

Section Editor information

  1. Cultural Mediation - SLLC, University of Naples L’Orientale, Naples, Italy

    Fabiana Sciarelli

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Oliveira, J. (2021). Balanced Scorecard and Sustainability. In: Idowu, S., Schmidpeter, R., Capaldi, N., Zu, L., Del Baldo, M., Abreu, R. (eds) Encyclopedia of Sustainable Management. Springer, Cham. https://doi.org/10.1007/978-3-030-02006-4_753-1

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  • DOI: https://doi.org/10.1007/978-3-030-02006-4_753-1

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-02006-4

  • Online ISBN: 978-3-030-02006-4

  • eBook Packages: Springer Reference Business and ManagementReference Module Humanities and Social SciencesReference Module Business, Economics and Social Sciences

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